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Clock = sending · ✓ = accepted by Telegram. Telegram does not provide recipient delivered/read receipts here. Updates refresh automatically every 15 seconds.
Each bot has its own brand and conversations. Tokens are encrypted on the server and never shown again.
Coming soon. No Facebook page is connected.
Applies to ALL connected brands. These are fixed automatic messages, not AI. Both start OFF. Saving with a toggle ON authorizes sending its exact text to customers. A new waiting period starts after a team or AI reply. One service notice per waiting period; away takes priority. Only new messages after activation qualify.
Checked every minute when enabled. Notice may arrive up to about a minute after the delay; cron delivery is best effort. Failed/uncertain sends are not automatically retried to avoid duplicates. No customer sends in tests.
Type /shortcut in the composer to insert a reply for review. Shared across your inboxes. Nothing is sent automatically.
Only connect to a Worker you own. Your workspace key and conversations are sent to the selected Worker.
Enable background notifications on this device. On iPhone, add the workspace to your home screen first.
Messages older than 10 days are removed automatically.
Hourly cleanup and cleanup when the inbox opens keep the window short. Export anything you need to retain.
Manage exports →Choose a brand before changing AI mode or its knowledge base.
Add confirmed business facts: products, contact details, delivery rules and return policies. Entries apply only to the selected brand. Do not include passwords or private customer information.
Text, Markdown, CSV or JSON only, up to 64 KB loaded locally. Review before saving. Each saved entry is limited to 8,000 characters. PDF/Word: paste extracted text.
Applies only to the selected brand above. Business guidance cannot override safety or mix another brand's knowledge.
Private test only. Nothing is sent to Telegram or saved to the customer conversation. Retrieval uses keywords within this brand's knowledge, not vector embeddings.
Open tickets for the selected brand. Resolve only after a human has handled the conversation; resolving allows auto-reply to run again.
Download the retained 10-day history as a private JSON file.
Exports contain customer messages and identities. Keep them private. Bot tokens and encryption keys are not exported.
Import an Ameer Inbox JSON export after moving accounts. Messages outside the 10-day retention window are skipped. Bot tokens must be connected again under Channels.